Customer Reviews for Energy Harbor

After doing research for the best electric supplier, I found that Energy Harbor has the best-fixed rates.

Easy and fast.

It was quick and simple. Of course I had been with Energy Harbor for the 3 previous years.

I was able to sign up for a plan that fit me best. Great resource to have and works wonderfully.

After researching and tallking with friends, I went to Apples to Apples and compared several plans. It was an easy decision. I just received my first bill and saved significantly.

Choosing Energy Harbor was an easy choice. Their process for switching to them as a provider was very easy and they communicated well with us throughout the entire process.

Took less than 5 minutes to enroll.

Researched multiple providers and compared and selected Energy Harber they had the best rate for a 4yr fixed term. Signing up was easy just a few key stokes and i was done

The agent that helped me out was very knowledgeable and ready to help.

It was fast & easy!

Oh my goodness! Energy Harbor really delivers savings that make a difference.

I was sent an email from my current electric supplier about other suppliers that cost less than what I was paying so I chose Energy Harbor & it was very simple.

Outstanding

EASY TO ENROLL, BEST PRICING

Sign up was easy. Hope service is as smooth.

Very knowledgeable agent set up my account efficiently. She was patient in helping me set up services. Highly recommend Energy Harbor to anyone wanting to save on electric bills!

EnergyHarbor is an excellent choice for anyone looking to lower their electric bill without worrying about filling the air with carbon. Great rates, no early termination fee- there's no reason to not!

Couldnt have had a better customer service interaction.

After further checking to see if I got a good price when I recently changed suppliers I found that your pricing was much better and it was a fixed rate for longer time. I switched over right away.

I've been with Energy Harbor for a few years now with my electric and about a year with my gas. I noticed that their rate for gas dropped a little so I called them and within 15 minutes or so I was locked in at the cheaper rate......no questions and no extra fees!

This transfer was operator friendly resulting in a great savings.

I was very pleased with the person who helped me. She made it so easy to understand everything and to enroll.

Have not started getting EnergyHarborr yet. Signing up was very easy.

They were great to work with

Great

Called customer service to clarify my understanding, got right thru, rep was great

Very friendly and easy. Explained everything very well

Very thoroughly -lots of questions.

The change to Energy Harbor was very easy. I clicked the link to change and they took care of the rest.

Changing existing plan to a lower rate

Very helpful agent guiding me through the online enrollment! She was super!

Easy to sign up

Just waiting to see how much this will reduce my electricity bills in the future.

Easy to sign up. Seamless switch

We have been with Energy Harbor for several years without incident. When my old plan was about to expire, I chose to lock into a much longer agreement simply to avoid the hassle of doing it every two years. I was pleased that my rate went down a little with the new agreement.

Was very easy to enroll for the service.

I went looking for a new supplier as my present was 20% higher.

Its too early for me to do a review. I just signed up, but I will say that signing up on line was pretty painless.

Easy to switch, best pricing and terms. Switched 3 residential accounts as well as a business account. I did not rate billing and account management with 5 stars as I have no experience with that - Energy Harbor supplier fees will be billed through my AEP accounts.

The sign up was quick and easy, but I had Energy Harbor before, why not just move your customers to your best plan?

Great rate but only concern was on the Ohio website rate was 4.88khr and the rate when verified through email was 5.88khr. Still a good rate but a little deceptive.

Really easy to do.

The price ad delivery has not been reflected on my bill yet

Wonderful

It was handled well and promptly.

I went to apples to apples .gov compared and made my decision filled out this app done

My rate was almost cut in half.

I absolutely hate playing the Apples to Apples game in choosing a provider in Ohio-that being said, Energy Harbor made it easy for me to change my rate to a lesser non-promotional rate with a decent time period before I have to go out looking again! Customer service was assuring and helpful with all questions and inquiries and NO cancellation if a cheaper rate is discovered.

It was a very easy process to sign up on Apples to Apples. That is about all I know right now. Service hasn't even started yet.

Didn't think rate prices had come down that much, but Energy Harbor had a great price for a great term

I went to "Apples to Apples to find a reasonable electric carrier and found Energy Harbor. Actually, I thought I had signed with them months ago, but am trying again.

I went to "Apples to Apples to find a reasonable electric carrier and found Energy Harbor. Actually, I thought I had signed with them months ago, but am trying again.

Very easy and the change was implemented within two weeks.

Returning to Energy Harbor was easy, fast, and efficient

Once I found the info it was very easy to change.

Haven't gotten a bill yet, but sign up process was smooth

I'm happy so far although I haven't been with them for more than a month. But the enrollment was very easy, people friendly, and my enrollment approval was quick and sent by email. No aggravating phone calls! And, yes there's more, Energy Harbor contacted my main supplier to alert them of my change and that company also e-mailed me my confirmation and approval. Energy Harbor took all the time consuming work off my busy schedule which was such a stress free relief. Thank you Energy Harbor!!

Simple and easy

Easy sign up. Competitive pricing

I fond this deal on PUCO site. It's a decent fixed rate and based in Ohio. I took it for 12 months. No hidden fees or charges. The Kwh charge is very competitive.

Charlie was the sales rep we worked with. He was very courteous, not pushy, and knowledgeable. He made us comfortable with our decision to switch to Energy Harbor.

No bill received for june. Where is it.

The first couple calls, I got a hold of some really great customer service people, and it was a great experience my, However, my last Experiance was just OK. I felt like I was not a very important customer and it was hard to get information of the person. But as I said, the first two people were wonderful, and the rates are so good and I would recommend it for sure

It was good, easy to enroll.

Found Energy Harbor offers the best long term contract with no cancelleation or monthly fees and with the lowest current price.

I contacted Energy Harbor about switching my generation supplier. They offered the best rate. The person I spoke with was polite, competent and extremely knowledgeable. Could not have been an easier process.

Super easy to sign up, less than 5 minutes. Excellent pricing and plan options

All On-line, convenient, easy pace.

I signed up online, then got message I did not provide all information. I filled it out a second time, and got similar emails / messages. Finally had to call in to a person to fix it, then still received emails stating I needed to finish sign up. I ignored presuming it was from the previous online sign up. So your online does not work, and once fixed by calling in I still recieved bogus emails.

Waiting on bill to determine savings.

I had enrolled with Energy Harbor once but was taken off and put back on NOPEC for some reason. Hopefully it sticks this time

Choosing, then selecting and switching to Energy Harbor as our electric company was an easy process. Their rates are competitive, theyre local, their customer service rep was helpful. I have no experience, yet, with billing or account management, so cannot rate those. At this point, I would recommend them.

I very sorry but I can't rate anything Our service has not started. I'm still waiting on the email which outlines what your company will do. I spoke with my light company and nothing has bee sent as of today.

I found the representative very difficult to understand. Also, the order process was quite long and repetitive.

Well I signed up for Energy harbor on March 29th and it was approved. On May 20th I received an e-mail stating that my service had been cancelled as requested. I had not requested cancellation and had no interaction with Energy Harbor during this time. When I contacted them the 1st time to ask about this I did not receive a clear answer as to why this occurred. I resigned with Energy Harbor and then called again several days later and then got a proper explanation, which put the blame on my original company, which appeared to be true. However, I am upset I was not contacted before it was cancelled and that I now have a higher rate for a shorter term than I originally signed up for.

Glad to find a good rate to lock in for decent period. Easy to sign up. Frustrating that utility companies charge such high rates.

With rates going up, I was shopping for a lower and reasonable rate. I found it at Energy Harbor.

Not sure why harbors own website doesnt have but 4 price choices and some 3rd party sites show price choices that are harbors in fact i purchased one 18 mth that habor did not show on their website and it was a better fit for me.

The transfer of service was seamless. I havent had to utilize customer service as of yet so could not fully review this category.

No experience yet just signed up.

Just getting started

I did mine online. It was the easiest online thing I've ever done for a senior citizen. Then I called the next day just to verify everything went through was very easy for me thank you.

I signed up for a plan last Oct with fixed rate for 48 months. Rate was quite a bit higher than I had paid before, but similar to others. Looked again in Jan and rate had dropped. but decided to let it run. Just checked again and it was 0.0669 vs the 0.0849 I got last Oct so I signed up for the new (31 mo) rate. Too bad you can't let folks know when your rates change.

So far so good. It's too soom to tell.

Gas sign-up and supply by EH months ago without incident, meter readings are always actual. Enrolled for electricity supplied by EH, processing now. Smooth application.

Easy

The representative seemed preoccupied with other things during my call. I decided to use EH for my gas as well as renewing by electricity. The cost was a little higher on the Apples to Apples comparison but decided to combine since it was for 48 months instead of 9-12 months for others. The representative seemed prepared for renewing the electricity but seemed taken back when I mentioned I wanted to switch the gas. Not a bad experience just different from how representatives from other providers.

This company offers a variety of pricing and monthly options that are over the place, to say our decision was easy would be a lie!

It all worked out after some issues. Took 2 trys and 5 calls to energy harbor.

Its all so confusing to me

It's much too early in our relationship to draw any serious conclusions, but you have done a much better job than my previous carrier who is now in a class action suite for knowingly over charging.

Received offer in mail for electric renew. checked ohio "apples to apples" on line prices and found cheaper rate. (why aren't they the same?) Called 800 contact number and agent said she could not find my on line rate and to renew on line to get that rate? as a previous customer felt being taken advantage of, not a valued customer.

Just got applied yesterday and they are asking me for a review. They should ask me a year from now.