Customer Reviews for Mercury Energy
People have been reviewing Mercury Energy on OH Energy Ratings, giving you an understanding of being Mercury Energy's customer is like.
Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read OH Energy Ratings analasys of Mercury Energy.
Informational Links
Ratings by Star
Mercury Energy's Customer Reviews Summary
Mercury Energy Reviews
17 Reviews for Mercury Energy
Want to order Mercury Energy?
What People Are Asking About Reviews for Mercury Energy?
-
Who is the best electricity provider in Ohio?
- The best electricity providers are:
- Santanna Energy Services with an average user rating of 4.5 / 5.0 stars
- Constellation with an average user rating of 3.6 / 5.0 stars
- Symmetry Energy Solutions with an average user rating of 3.6 / 5.0 stars
- Direct Energy with an average user rating of 3.5 / 5.0 stars
- Provision Power & Gas with an average user rating of 3.1 / 5.0 stars
- American Power & Gas with an average user rating of 2.8 / 5.0 stars
-
Does Mercury Energy take reviews seriously?
- Mercury Energy has an average user review of 4.2 / 5.0 stars; they respond to 100% of their customer's reviews.
-
How do I leave a review for Mercury Energy?
At OH Energy Ratings you will find one of the most straightforward, comprehensive, and longest-running Mercury Energy customer review communities around. With 17 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a Mercury Energy customer and would like to make yourself heard, then you are welcome to leave a review on our Mercury Energy Customer Reviews Page.
Recent Good Review from Roger
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
We are new customers but so far service has been excellent.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
We are new customers but so far service has been excellent.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Good rate and causes my bill to be lower.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
They had the best fixed rate for at least a year and no early termination fees. Billing is done directly through our natural gas bill.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
I started shopping around to compare residential utility rates and started the process of switching suppliers. Mercury made it so simple, fast and uncomplicated. In a few simple steps and confirmation, The transfer was complete.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Good easy to use
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Good nice people to work with
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Easy to use and if you have a question they will call back.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Everything has gone so well since I switched that I dont even have to give it a thought.They are doing what they do best-a job well done!
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Mercury energy cost for service was one of the lowest. Easy to enroll. Satisfied with everything so far.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Great rate
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Good rates
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Easy
Most Recent 4 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
What experience? All I care about is the price. Mercury's was lowest at the time. So, cut out all the crap about experience and customer service, and give me lower utility costs.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
I chose mercury because of prices.i chose too long of a contract so as prices on gas dropped i opted out. we had no real contact in the year i was with them.
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Purposely hard to reach so they can dramatically up the price after the first month.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Feel I was misled on my mcf rate was a 1% higher than was suppose to be.
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Unfortunately for me Columbia Gas has failed make the change I received my new statement Saturday 7/18/2020 and they still are showing Dominion as my supplier
