Updated as of March 06, 2025
The best review categories for Rushmore Energy are their plans and pricing, with an average of 2.6 stars, and the order experience, with an average of 2.6 stars.
Recent Good Review from Duane's Rushmore review
Duane's Rushmore review
Its nice to have a long term contract because i like stability and at decent price, so far so good |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Duane's Rushmore Review
from
Toledo, OH
on
August 19th, 2023
Most Recent 5 Star Reviews
2 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Duane's Rushmore review
Its nice to have a long term contract because i like stability and at decent price, so far so good |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Duane's Rushmore Review
from
Toledo, OH
on
August 19th, 2023
Great for price protection
They made it easy to sign up. And the rate was truly fixed, so I didn't have to worry about rates going up with bad weather, the war, and everything. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Roxy J
from
Hamilton, OH
on
October 14th, 2022
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
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Customer Service | |
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Likely to recommend |
Pricing
Since i agreed to their service my electric bill has jumped $122,00 a month and seems like i can never get out of my contract without paying an outragous fee i dont and never will recommend them to anyone its a scam |
Plans & Pricing | |
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Customer Service | |
Account Management | |
Likely to recommend |
—
Alan
from
Girard, OH
on
September 26th, 2024
Raised my bill
Don't get them they doubled my bill and now it's a nightmare to get out of the agreement unless I pay an outrageous amount and it also feels like they keep extending my agreement when I ask how long I have left |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Alan
from
Girard, OH
on
August 29th, 2024
CS Reps disconnect calls
Had 3 CS Reps disconnect calls because I asked for a Supervisor. Barely spoke English, refused to transfer call for ligitimate concerns. Refused Supervisor. Refused to put me on Do Not CaLL List until the 4th rep finally pretended to be a supervisor. I would never do business with a company with such ignorant and rude customer service. Shame on this company for having such a rude and ill-trained foreign Customer Service department. |
Plans & Pricing | |
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Customer Service | |
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Likely to recommend |
—
Lisa
from
Mason, OH
on
October 3rd, 2022
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