Spark Energy Customer Reviews (Updated April 2025)

Updated as of April 6, 2025

The best review categories for Spark Energy are , with an average of 0.0 stars, and , with an average of 0.0 stars.

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Review from Brianna

Very Customer Service Orientated.

Have been using Spark's services for many years now and have always found them a good value, costing much less than Clearview and other power I have purchased in other locations. Rates go up now and again, but that's no surprise as long as rates are still lower than competing power suppliers. I have been so impressed with Spark's customer service over the past few years that I looked for somewhere to say thank you. Health issues have made it difficult to keep my bill paid on time far too often. No excuse for not paying on time, yet a reason for having difficulties. I always call feeling awful and somehow they make me feel better before I hangup! Kudos!

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Account Management
Likely to recommend

— Brianna from Syracuse, NY on March 8th, 2017

We are happy to hear that you have been enjoying our lower rates for several years. We aim to keep our customers happy and look forward to doing so for many more years to come.

— Spark Energy

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend

Disgusting Scam AVOID!

Just terrible. Installed my meter on September 16th (today is October 2nd) and still not connected to my account. After 6 calls and 4 hours of lies and buck passing, it's still not connected and the tariff they have provided comes out at TWICE the cost of other companies. Website wont allow me to register and gives an "oops, something went wrong" on which ever day I try. This is truly a criminal scam and fortunately I have recorded ALL of my calls and their lies. Finally, I asked to be switched to a billing account and was told the 'collections' department would be in touch"...surprise..nothing. They never call back and always need chasing and it only ever results in empty promises. The worst energy company ever.!!! Im on hold again as we speak. I wouldn't even give them 1 Star if there was an option!

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Account Management
Likely to recommend

— Paul-S from on October 2nd, 2020

Hello Paul. While we are sorry to hear of your experience, we believe that you may be referring to Spark Energy Ltd, which is in the UK and not affiliated with our company here in the United States. We hope that you can resolve your concerns with Spark Energy Ltd and this review can be removed as we are not affiliated.

— Spark Energy